Shipping Policy

SHIPPING POLICY

Thank you for shopping with Revive & Tailor. This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order through our website, you agree to the terms outlined below.

Order Processing

All orders are processed after payment has been successfully received and verified.

Processing times vary depending on the product or service ordered:

In-stock items: Typically processed within 1–3 business days.
Custom apparel and personalized products: Typically processed within 5–15 business days.
Made-to-order items: Processing times may vary and will be communicated at the time of purchase.
Alteration and tailoring services requiring shipment may require additional processing time.

Business days are Monday through Friday, excluding holidays.

Shipping Rates

Shipping charges are calculated at checkout based on:

Package weight
Package dimensions
Delivery destination
Selected shipping method

Applicable shipping costs will be displayed before finalizing your purchase.

Domestic Shipping

We currently ship throughout the United States.

Available shipping options may include:

Standard Shipping
Expedited Shipping
Priority Shipping

Estimated delivery times are provided by the shipping carrier and are not guaranteed unless specifically stated.

International Shipping

International shipping may be available for selected products and destinations.

Customers are responsible for:

Customs duties
Import taxes
Brokerage fees
Other government-imposed charges

These fees are not included in the purchase price or shipping cost and must be paid by the customer upon delivery when applicable.

We are not responsible for delays caused by customs processing.

Delivery Timeframes

Estimated delivery times begin after order processing has been completed.

Typical delivery estimates:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days
Priority Shipping: 1–3 business days

Delivery estimates are not guarantees and may vary due to factors beyond our control.

Order Tracking

When available, tracking information will be provided by email once your order has shipped.

Customers are responsible for monitoring shipment progress using the tracking information provided.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for:

Delays caused by incorrect addresses
Packages delivered to incorrectly provided addresses
Additional shipping charges resulting from address corrections

If an order is returned due to an incorrect address, additional shipping fees may apply before reshipment.

Lost, Stolen, or Damaged Packages

Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

If your package is:

Lost
Stolen
Damaged during transit

Please contact the shipping carrier directly and notify us as soon as possible. We will make reasonable efforts to assist with carrier claims but cannot guarantee reimbursement or replacement.

Service Interruptions and Delays

Delivery delays may occur due to circumstances beyond our control, including but not limited to:

Severe weather conditions
Natural disasters
Carrier service disruptions
Labor shortages
Transportation issues
Customs delays
Public emergencies

We are not liable for shipping delays resulting from these circumstances.

Shipping Restrictions

We reserve the right to limit or refuse shipment to certain locations where delivery is unavailable, restricted, or prohibited by law.

Certain products may also be subject to shipping restrictions based on local regulations.

Split Shipments

In some cases, orders containing multiple items may be shipped separately.

If this occurs, customers may receive multiple tracking numbers.

Additional shipping charges will not be incurred unless otherwise disclosed at checkout.

Custom and Made-to-Order Products

Custom garments, embroidery items, personalized products, and made-to-order merchandise may require additional production time before shipment.

Estimated production timelines will be provided whenever possible, but actual completion dates may vary depending on workload, material availability, and design complexity.

Local Pickup

If local pickup is offered, customers will receive notification when their order is ready.

Orders must be picked up within a reasonable timeframe after notification.

Valid identification may be required at pickup.

Changes to This Shipping Policy

We reserve the right to modify this Shipping Policy at any time.

Updates will be posted on this page with a revised effective date.

Continued use of our website and services after changes are posted constitutes acceptance of the revised policy.

Contact Information

If you have questions regarding shipping, please contact: 954-546-3994 or info@reviventailor.com